Privacy Policy

Last Updated: April 2025

Introduction

Momento ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered image-to-video transformation platform ("Platform"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Platform.

Your privacy is of utmost importance to us, and we are committed to protecting your personal information and content. This Privacy Policy outlines our practices and procedures concerning the collection, use, and disclosure of your information, including the images you upload and the videos generated through our AI technology. By using the Momento Platform, you consent to the data practices described in this Privacy Policy. We recommend that you read this policy in conjunction with our Terms of Service to fully understand your rights and obligations when using our services.

Our primary goal in collecting information is to provide you with a safe, efficient, and personalized experience. This includes tailoring our services to meet your needs, improving the functionality of our Platform, and ensuring the security and integrity of your data. We adhere to industry standards and employ robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

We collect various types of information from you, including personal data, health data, and information automatically collected through your interaction with our Platform. Personal data refers to information that can identify you as an individual, such as your name, email address, and demographic details. Health data encompasses information related to your mental health assessments, daily check-ins, and progress within the Platform. Automatically collected information includes data about your device, IP address, operating system, and usage patterns.

We use the information we collect to operate and improve the Platform, provide customer support, communicate with you, and comply with legal obligations. We may also use your information to analyze usage patterns and trends to enhance your experience and develop new features. Rest assured, we do not share your personal data with third parties without your explicit consent, except as necessary to provide our services, comply with legal requirements, or protect our rights.

Our commitment to your privacy extends beyond mere compliance with legal requirements. We are dedicated to fostering a relationship of trust with our users. As part of this commitment, we provide you with control over your data. You can access, update, or delete your personal information at any time through the Platform's settings. Additionally, you have the right to withdraw your consent to data processing, object to data processing, and request data portability.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through the Platform or by email. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. If you have any questions or concerns about this Privacy Policy, please contact us at [contact email].

Information We Collect

Personal Data

  • Registration Information: When you register, we collect your name, email address, password, and other information necessary for registration.
  • Content Data: We collect and process the images you upload to our platform and the resulting AI-generated videos.
  • Usage Data: We collect information about your use of the Platform, including the features you use, processing requests, and generation patterns.
  • Device Information: We collect information about your device, including IP address, operating system, and browser type.

AI Processing Data

  • Image Analysis Data: Our AI systems analyze your uploaded images to generate videos, including metadata, image characteristics, and transformation parameters.
  • Generation Settings: We collect information about your preferred video settings, style choices, and customization parameters.

How We Use Your Information

We use the collected data for various purposes, including:

  • To provide our AI-powered image-to-video transformation services.
  • To improve and personalize your video generation experience.
  • To train and enhance our AI models (using anonymized data only).
  • To analyze usage patterns and optimize our transformation algorithms.
  • To send you communications about new features and improvements.
  • To comply with legal obligations and resolve disputes.

Sharing Your Information

We do not share your personal data with third parties except in the following cases:

  • With Your Consent: We may share your information with third parties if you give us explicit consent.
  • Service Providers: We may share your data with service providers who perform services on our behalf, such as hosting and data analysis.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure. However, no internet or electronic storage method is 100% secure.

Your Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Withdraw your consent to data processing.
  • Object to data processing.
  • Request data portability.
  • Lodge a complaint with a supervisory authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@themomento.co